Contact Us

New Spec Generation Sdn Bhd

201601020619 (1191557-M)

Lot BS-008, Lower Ground Floor, Dataran Pahlawan Melaka Megamall, Jalan Merdeka, 75000 Melaka, Malaysia.

    Operating Hours

    Monday - Sunday

    10:00 AM - 10:00 PM

Scan here to add contact
New Spec Generation Sdn Bhd's QR Code
New Spec Generation Sdn Bhd

GROUND FLOOR GE-03@KSL CITY MALL, JALAN SELADANG, TAMAN ABAD, 80250, JOHOR BAHRU, JOHOR, MALAYSIA

New Spec Generation Sdn Bhd

S-018A, 2nd Floor, The Mall Midvalley, Persiaran Southkey 1, Southkey, 80150 Johor Bahru, Johor, Malaysia

New Spec Generation Sdn Bhd

LOT S33, NO.1,JALAN KLS 1, KIPMART LAVENDER SENAWANG, LAVENDER HEIGHT, 70400 SEREMBAN, NEGERI SEMBILAN, MALAYSIA

New Spec Generation Sdn Bhd

Lot G65, GROUND FLOOR, MAHKOTA PARADE, JALAN MERDEKA, 75000 Melaka Malaysia

New Spec Generation Sdn Bhd

Lot S63A & S65, Puteri Mart, Jalan Beladau 17 Taman Puteri Wangsa, 81800 Ulu Tiram, Johor Malaysia

New Spec Generation Sdn Bhd

G-13, PALM MALL, JALAN SUNGAI UJONG, 70200 SEREMBAN, NEGERI SEMBILAN, MALAYSIA

New Spec Generation Sdn Bhd

LOT 170-04-73A/75/86,PLAZA GURNEY, JALAN PERSIARAN GURNEY, 10250 PULAU PINANG, MALAYSIA

New Spec Generation Sdn Bhd

2ND FLOOR, LOT22/23,QUEENSBAY MALL, PERSIARAN BAYAN INDAH, 11900 BAYAN LEPAS, PULAU PINANG, MALAYSIA

    Operating Hours

    Monday - Sunday

    10:30 AM - 10:30 PM

New Spec Generation Sdn Bhd

NO. 8-2-12, SUNSHINE MALL @ SUNSHINE CENTRAL, JALAN THEAN TEIK, BANDAR BARU AYER ITAM, 11500 AYER ITAM, PULAU PINANG, MALAYSIA

New Spec Generation Sdn Bhd

LOT4.79/4.80, LEVEL 4, PAVILION BUKIT JALIL, NO 2, PERSIARAN JALIL 8, BANDAR BUKIT JALIL, 57000 KUALA LUMPUR, MALAYSIA

What Our Customers Say

Faridah Turner

a month ago

Friendly staff, patient, helpful and not pressuring me with upsell or hidden costs. Fast service and affordable. I'm very happy with both glasses I bought and would definitely go back!

Google logo
woody bulleyes

a month ago

Google logo
Syakir Taqiuddin

2 months ago

Google logo
Zata Hanani

3 months ago

Thank you for the best service and thank you for the gift for my baby boy 👍🏻👍🏻

Google logo
Eva You

3 months ago

Zizi was amazing - so helpful, knowledgeable and went above and beyond to help me. I needed advice for 2 pairs and she helped me choose the best pairs I have had so far! She also explained everything so thoroughly, helped me understand the process and options (as I am travelling from Australia) and genuinely was so friendly throughout the whole process. I'll definitely be returning to see Zizi when I am back in Penang 😊

Google logo
Afiqah Ridzuan

3 months ago

Very bad service from a female staff. Last time checked power at the same place, the other staff said rabun jauh, so she recommended to do the spec. And then when we came later to do the spec, other female staff said "this one not teruk, actually no need to do spec" and then asked her colleagues about this, and then they kept laughing to each other while speaking a language we couldn't understand. She came again to say we didn't need the spec, and to only do it if our vision became "more kabur". I am weirded out because do u not want more customers? My mother really wanted to do the spec because she's having discomfort with her eyes but the staff dismissed us just like that. The laughing while speaking other language with her colleagues was totally unnecessary and rude.

And to add on, when we were picking the frames initially all the staff was busy chatting and 1 was busy talking on the phone instead of attending to us.

Thanks you guys just lost yourself a returning customer since 2020 and I am never coming back again because the service has been deteriorated compared to when I first came.

Google logo
Aik Shuen Chia

3 months ago

Clear explanation and excellent service from Mr. Wong.

Google logo
Kim HUY

3 months ago

Fix my glasses for free great service great value

Google logo
Renee Conway

3 months ago

Super helpful and fixed the arms of my reading glassses for no charge.

Google logo
Asekin Azmi

3 months ago

(Translated by Google) Staff friendly, soft spoken. Very helpful when I was making a choice. Thank you sis.

(Original)
Staff friendly, soft spoken. Banyak membantu semasa sy membuat pilihan. Tq sis.

Google logo
Teik Beng Lim

3 months ago

Truly appreciate their service in helping me to fix my frame's problems. One of the screws of my frame became loose and wasn't easy to fix. It took them some effort and time to fix the tricky issue in the end and all that for free! Thanks to Thiong

Google logo
Chong Yuan Cheng

3 months ago

Google logo
Derrick Chin

3 months ago

walkin need to try spec frame, but they keep stand at counter chat, until i go out they still chatting! please improve the service!

Google logo
Mohd Rasyidi

3 months ago

Good service

Google logo
Salim Ahamed

3 months ago

(Translated by Google) I bought glasses at Seni, a fat Chinese staff wearing glasses treated me in an unsatisfied manner. Because he wanted to sell me expensive lenses, I didn't buy them. I hope the manager will take action against him.

(Original)
Saya beli cermin mata kat seni seorang staff cina gemok pakai cermin mata layan saya dengan cara tak puas hati.sebab dia nak jual lens mahal saya tak beli. Saya harap manager akan ambil tindakan atas dia

Google logo
stella tew

4 months ago

Google logo
Annabellaa Lee

4 months ago

I really appreciate you fixing my glasses right before closing.

Google logo
Darryl Lau

4 months ago

Great after service, precise repair, professional! very kind!

Google logo
Panda

4 months ago

1) The staff all like puppet standing there and won't serve you.
2) You get what you paid. Rm68/RM98 is normal lense. When you fall into the upsell trap, you actually pay more than other optic shop.
3) The product quality is low. I can feel the frame is loosen even i try to tighten it.
4) Only thing good about the shop is fast delivery. You only need to wait 1 hour.

Google logo
陳文振(Ah Ben)

4 months ago

very helpful staff, and help me repair my spec and advice me alot.

Google logo
Jessica Haryanto

5 months ago

Excellent service👌

Google logo
Shengnan Zhang

6 months ago

Google logo
米董MIDONG

7 months ago

Google logo
cheryl yap

7 months ago

Very professional and good service! Will come again 🥰

Google logo
Owen Loh

7 months ago

Thank you so much to Kenny, servicing us with professionalism in his craft and passion in glasses.

Google logo
Jesse Lim Jia Xin

9 months ago

***Thanks Mr Wong (Branch Manager) for the prompt response. He called me immediately to understand the situation when he saw this issue.

I would like to raise a concern based on my recent experience. I made a new pair of glasses on 24 July 2025 at 7:22 PM, and picked them up around 8:30 PM. After selecting my frame, I handed it to a middle-aged lady, who brought me to do a machine eye check and retrieved my previous record from the cashier. She informed me that my power had only a slight difference – specifically a 0.25 difference in astigmatism on the left side and mentioned to proceed using my old prescription without performing a manual eye check. Unfortunately, I was involved in an accident later that night after wearing the new glasses, as I realized the angle of the lenses felt off. On 25 July 2025 at 12:40 PM, I returned to the store to have them checked. The cashier insisted that the power was the same, which was why no manual check was performed. However, a Malay staff member later discovered that the axis was incorrectly written as 175 degrees instead of 170 degrees. I'm sharing this feedback in the hope that your team will strictly follow the SOP when preparing glasses. I understand that mistakes can happen – we are all human but in this case, a manual check would have likely caught the error before the glasses were made. Fortunately, my accident did not involve anyone else, but this situation could have been more serious. I sincerely hope your team will take this matter seriously to avoid similar incidents in the future. Thank you.

Google logo
Yeoh Connie

9 months ago

中年华人女生态度不好 看不起顾客这样 叫了完全不应
整间店像没有人做工这样

(Translated by Google)
The middle-aged Chinese woman had a bad attitude and looked down on customers. She didn't respond at all when called. The whole store seemed deserted.

Google logo
cheah cheah

9 months ago

Everything is good, they are patience and fast customer service

Google logo
Irene Loh

10 months ago

Friendly and helpful staff. Their service is excellent. Got my spec, contact lenses and sunglasses from this shop for few years. The quality is 👍.

Google logo
Liza Ariffin

10 months ago

I have bought more than 10 specs from this shop.. the price for 10 specs from this shop was what I used to pay for just 1 pair. Now I have my specs all over my house and never had to look for it again. Well done 👍🏼👍🏼

Google logo